Designing CX
We prepare an enjoyable journey for your customer, providing a satisfying experience along the way, from acquisition to design of omni channel communication.
Based on customer insight, behavior understanding and real time tracking.
Personalized and meaningful service improves trust and loyalty.
Active and satisfied customers tend to use more products and services.
We prepare an enjoyable journey for your customer, providing a satisfying experience along the way, from acquisition to design of omni channel communication.
We’re worked with all of them and know their ins and outs. We're likely to know what will work for our clients better than they do.
Getting used to new tools is a big challenge and we are here to help. Our team has deep experience with leading vendors such as Salesforce.com and Marketing Cloud.
For almost two decades, Jan Hromas has been helping businesses find new and better ways to do things. Finding the best tools for sales, marketing and CRM, as well as identifying ways to work more efficiently and increase revenues. See his full profile on LinkedIn.
Jan has experience from finance, automotive and life sciences industries.
Jan is also co-founder of CRM for non-profits, helping use CRM for good causes.
"Jan has defined a state-of-the-art platform for individualized communication with our customers, and delivered a superb finished solution within a very tight time frame."
"Jan introduced to our international network of importers and dealers new CRM strategy. His focus was not only on CRM tools, but also on necessary business processes, KPIs and user adoption."
"Working with Jan at Raiffeisenbank was a great experience; as chief business architect he promptly and effectively outlined and led the definition of detailed business requirements and the overall delivery of our oCRM platform."
"Jan's experience from Fintech start-up helped to structure our thinking how to approach our digital transformation. Jan supported us during digital guide definition, selecting the right CRM solution and scoping first delivery drops."
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